A Constant Learning Process

The plan for equity, diversity and inclusion has three areas of focus that overlap and intersect with our department areas within the company.


Our People

To ensure the people involved in imagining, creating, executing and guiding Gateway’s activities mirrors at represents our community


Our Public

Work so the people who participate in Gateway’s offerings and activities are reflective of our community and that barriers to access are regularly identified and removed.


Our Programming

That the events, performances and experiences that Gateway offers are relevant to and reflective of the diverse Richmond community.

Rental FAQs

  • What’s included in a rental?

    MainStage:12 hours in the space, 6 hours of Front of House labour, 2 hours of Box Office labour, 8 hours of labour for one theatre technician.

    Studio A or B: 6 hours Front of House labour.

  • Can I bring my own technical crew?

    No, Gateway Theatre is an IATSE (Local 118) venue for all technical stage work. A minimum number of crew is required depending on the requirements of your event. Labour rates are available upon request.

  • Can I have photographers and videographers in the theatre during a performance?

    Yes, but if more than one tripod is set up in the theatre to record your event, an IATSE technician may be required.

  • What if Front of House or Box Office labour is not required, such as for meetings?

    Certain discounts are available for such rentals. Please contact us for more details.

  • What is a typical event schedule at the Gateway?

    • Box Office opens one hour prior to event

    • Lobby and Concession opens one hour prior to event

    • House opens 30 minutes prior to event

    • Intermission is generally 20 minutes in length
  • How does ticketing work at Gateway Theatre?

    All tickets are supplied by Gateway Theatre and clients are not permitted to print or prepare tickets from any other source other than through Gateway Box Office. 5.5% Transaction fees are applied to the total revenue of all tickets sold that are paid to the rental client. Gateway will also charge a $2 surcharge on each ticket for administration and capital improvements.

  • Can I sell my own tickets?

    No, but clients may pre-purchase 30% of available tickets, plus the 5.5% Transaction fee and the $2 Surcharge.

  • What options of concession and hospitality are available?

    A licensed concession with staff is available prior to the show and during intermission at no charge to renters unless it’s an all-day event. If you would like to offer free drinks to your audience, please contact Gateway for more details. Gateway is also available for pre-show or post-show receptions for your event at an extra cost. Due to Health Regulations, catering and refrigeration must be provided by a catering company and clients are asked to bring their own platters, serving utensils, napkins, and plates. Please contact us for more details.

  • Can I sell merchandise at Gateway Theatre?

    Any merchandise sold onsite at the Gateway Theatre is subject to a 10% surcharge on total gross sales. This policy also applies to charities and non-profits.

  • Is parking and transit readily available to get to Gateway?

    Paid parking is available at Gateway Theatre, Minoru Park, and Richmond Hospital. Transit options are available a short distance away including the Canada Line.

  • What sort of insurance do I need for my event?

    A certificate of General Liability insurance with a limit of no less than the following coverage. $2 million for non-profit organizations and $5 million for commercial organizations.